Quality checks
Before our team shares a homeowner's job with a tradesperson, that tradesperson has been through our verification. Here is what that means in practice.
For limited companies we match the registered company name and number against public records. Sole traders confirm how they trade and the name they work under.
Every tradesperson provides an official photo ID, a passport, a national ID card or a digital ID certificate. Our team checks it is genuine and matches the person who applied.
For regulated trades such as gas, heating and electrical work, we ask for the relevant certificate. For other trades our team reviews experience and the work described in the profile before approving.
Verification is not a one-off. We follow up complaints, review feedback after jobs, and act when the Quality Standard is not met.
Our checks help you choose with more confidence, but they are not a guarantee of any particular piece of work. Always agree the scope and price in writing, and ask to see insurance and certificates for your job.